Contact Person of the Year
Joan Spencer has held the position of administrative assistant for the Dakota County Board of Commissioners for a little over three years, and during that time she has served as the county’s principal contact with NIRMA.
During those three years, Joan has shown time and again how important she takes her responsibilities as the county’s contact person with NIRMA. She has a consistent record of notifying the NIRMA office each time a change occurs in the county’s property schedule, reporting claims in a timely manner, and providing detailed underwriting information. Joan regularly participates in the educational programs offered by NIRMA and has introduced a number of Dakota County officials and employees to the NIRMA Online University.
In addition to her work ethic, Joan is also known for her friendly and helpful nature around the courthouse.
As a result of these characteristics, Joan was named the 2009 Contact Person of the Year.